A-1 Appliance Service LLC, doing business as A-1 Appliance ("A-1 Appliance," "we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard personal information when you visit medfordappliance.com or contact us online.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information you provide directly
When you call, email, or use our Contact form, you may provide:
- Your name
- Your phone number
- Your email address, if you choose to provide it
- The appliance or service you need help with
- Your city or service location
- Details about the equipment and the problem
- Any other information you choose to share
Submitting a request does not create or confirm an appointment.
Automatically collected information
When you visit the website, our hosting, security, performance, and analytics tools may automatically collect information such as:
- IP address
- Browser and device information
- Pages visited
- Time spent on the website
- Referring URLs
- Website performance and diagnostic information
Cookies and analytics
We may use cookies and similar technologies for website functionality, security, performance, and analytics. We use Google Analytics 4 to understand general website usage and improve the website. Analytics information may include device, browser, page-view, and interaction data. We do not intentionally send the contents of Contact form fields to Google Analytics.
You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.
2. How We Use Your Information
We may use information collected through the website to:
- Respond to questions and service requests
- Discuss appliance-repair needs and service-area coverage
- Provide requested service information
- Operate, secure, and improve the website
- Understand website usage and performance
- Maintain business records and comply with legal obligations
We do not sell personal information. We do not use Contact form submissions for marketing communications unless you separately request or consent to them.
3. How We Share Information
We may share information with service providers that help us operate the website or business, including website hosting, security, website-management, and analytics providers. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or the public.
These providers may use information only as needed to provide their services or as otherwise permitted by law. We do not sell personal data.
4. Advertising and Remarketing
At the time of this update, this website does not use advertising or remarketing pixels. If we add those tools later, we will update this Privacy Policy to describe the applicable practices and choices.
5. Your Privacy Rights
Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you, or to limit certain uses of that information.
To make a privacy request, email medfordappliance@gmail.com or call (541) 770-2504. We may need to verify your request before acting on it.
6. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect the information we collect. No system or transmission over the internet can be guaranteed to be completely secure.
7. Third-Party Links
This website may include links to third-party websites. We do not control those websites and are not responsible for their privacy practices or content. Review the privacy policy of any third-party website you visit.
8. Children's Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, contact us so we can review and address the request.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes take effect when the revised policy is posted, and the date at the top will show the latest update.
10. Contact Us
A-1 Appliance Service LLC
Doing business as A-1 Appliance
Email: medfordappliance@gmail.com
Phone: (541) 770-2504
A-1 Appliance is a service-area business. Its private business address is not published on this website.